Acceptable Use Policy

EnvHaven gives you powerful development environments. This policy outlines what’s allowed and what’s not.

Restricted uses

You may not use EnvHaven for any of the following:

Illegal activity

• Violating any laws in your jurisdiction or ours
• Distributing malware, viruses, or other harmful code
• Launching attacks against other systems (DDoS, hacking, phishing)
• Facilitating illegal transactions

Abuse of resources

• Cryptocurrency mining
• Running botnets or similar automated attack infrastructure
• Circumventing resource limits or access controls
• Reselling or redistributing EnvHaven services without permission

Harmful content

• Hosting or distributing child sexual abuse material (CSAM)
• Hosting content that promotes violence or terrorism
• Harassment, threats, or doxxing of individuals
• Impersonating others or misrepresenting your identity

Spam and fraud

• Sending unsolicited bulk messages
• Phishing or credential harvesting
• Click fraud or advertising manipulation
• Creating accounts for the purpose of violating these policies

Permitted uses

EnvHaven is designed for software development, experimentation, and learning. Acceptable uses include:

• Personal projects and prototypes
• AI-assisted development and experimentation
• Learning and education
• Running development and staging environments
• Testing and CI/CD workflows
• Open source development

Resource allocation

Each managed workspace runs on its own dedicated virtual private server. You do not share resources with other EnvHaven users. New workspaces can be created in any of our offered regions across Europe, the UK, North America, Asia and Australia, and resources depend on your tier:

All tiers include 20 TB of monthly network transfer. Existing workspaces in our previous US regions (Ashburn and Hillsboro) keep their original resources and transfer allowance; those two regions are not available for new workspaces.

These resources are exclusively yours for the duration of your subscription. We do not throttle or limit your usage within these allocations.

If you exceed your monthly network transfer allowance, we may contact you to discuss options.

Reporting violations

If you believe someone is violating this policy, please report it to [email protected]. Include as much detail as possible.

Enforcement

When we identify violations:

• Minor violations: We’ll contact you and give you a chance to correct the issue
• Serious violations: We may suspend your account immediately while we investigate
• Severe violations: Immediate termination without notice (e.g., CSAM, active attacks on other systems)

We review each case individually. For most violations, we prefer education and correction over punishment.

Appeals

If you believe we made an error in enforcing this policy, you can appeal by contacting [email protected] within 14 days. Include your account information and an explanation of why you believe the decision was incorrect.

Changes

We may update this policy as new situations arise. Significant changes will be communicated to users.

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Adapted from the Basecamp open-source policies / CC BY 4.0.